General

Miscellaneous

• ★ I have tickets to an event. Will it still take place despite COVID-19 shutdowns?
• ★ What is the Resale System?
• Can I change the card my refund is processed to?
• Top Influencer? What's one of those?!
• Problems or Questions about Laybuy?
• Before writing in to us...
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My Account

• The password reset does nothing/login details are 'invalid' or 'already in use'?!
• I don't see my tickets on my account
• How do I create a Ticket Fairy account?

My Tickets

• ★ Bought/are buying a second-hand ticket that originates from here at Ticket Fairy?
• ★ I wish/need to sell my ticket(s), how do I do this?
• Am I eligible for a refund?
• Buses
• Camping
• Can I add an add-on to my existing order?
See all 15 articles